Order Cancellation

* Once your order has been submitted we will immediately begin production on the items. If the cancellation is made less than 24 hours after the order was placed, there would be no cancellation fee. If the cancellation is over 24 hours after order was placed, there would be a 15% cancellation fee. If the package has already been sent, you will not be able to cancel the order.

When you need to cancel your order, please contact us within 24h after the order is placed, it is preferred to sending mail to service@riffbuy.com. If  you contact us by e-mail, please write order NO and "Cancel" in the subject line for quicker dealing with your case.

Click here about the refund

Order Change

When you need to change your order, please contact us asap, it is preferred to sending mail to service@riffbuy.com. If  you contact us by e-mail, please write order NO and "Change" in the subject line for quicker dealing with your case. We'll reply you via mail about the order change status.

* Riffbuy reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies, please contact our Customer Service Representatives.